Our Store Policies

Payment:

PayPal is our preferred method of payment.

Shipping:

Upon order completion, all orders are found on your member home page, on the website.  Orders are not emailed to you. When you order, you create a password; your email address is your username. Now you have instant access to your purchase. Just login when your order is completed and you will find order on your member home page. Having the products downloadable from the website serves several important safeguards:

  • ​No wait time- This grants you instant access to your products!
  • No email nightmares- of emails you cannot find or were bounced
  • Easy for us to upgrade

Refunds and Exchanges:

Due to the nature of digital files and the design hours involved, all purchases are final after you receive the access to your product. Once you have opened a file that you purchased, there are no refunds or exchanges.  Digital downloads are non-refundable and may not be copied for others.

To help people become comfortable with our products, we provide regular webinars where we walk through our major product offerings. In addition, for those who need more information, we have available a free full week sample of Power of an Hour and a full sample of Classic Character Unit Studies